Manager of Food Service

JSP Health Network is a $950 million, tax-supported healthcare system serving the North Texas community. The organization operates a 582-bed main hospital along with 25 clinic locations across Tarrant County, providing a broad range of services to a diverse patient population. As a leading regional provider, JSP Health Network is home to a Level I Trauma Center, a dedicated psychiatric emergency center, and the largest hospital-based family medicine residency program in the nation.

With a workforce of more than 7,200 employees, JSP Health Network is committed to delivering high-quality, compassionate care while supporting medical education and community health initiatives. Located in one of the most affordable and rapidly growing regions of North Texas, the network offers a dynamic environment focused on innovation, collaboration, and service to the community.

Food Service Manager:

We are seeking an experienced and dynamic Manager of Food Services to lead front-of-house dining operations, including the cafeteria, third-party vending services, and other retail programs. This role is responsible for developing and executing strategies that enhance the customer experience, improve service quality, and drive revenue growth across all retail food service areas. The Manager oversees daily operations, ensuring efficient workflows, high standards of food quality, and excellent customer service, while analyzing production and demand to minimize waste and menu performance.

The position provides direct leadership to supervisors, leads, cashiers, and frontline staff, including hiring, training, scheduling, and performance management. The Manager fosters a positive and accountable work environment while maintaining strong relationships with customers and internal departments to deliver a seamless dining experience. This role also ensures compliance with all food safety, sanitation, and regulatory standards, oversees vendor partnerships such as food trucks and catering services, manages menu board retail software and cash registers, and supports the coordination of special events and hospital initiatives.

In addition, the Manager of Food Services is responsible for financial oversight, including budgeting, food cost analysis, pricing strategies, payroll, and month-end reporting. The role monitors sales performance, conducts audits, and ensures accurate billing for retail and vendor services. Strong communication is essential, including maintaining menus, promotions, and updates through internal channels. The ideal candidate is a hands-on leader with strong operational, financial, and interpersonal skills who thrives in a fast-paced environment and is committed to continuous improvement and high-quality service delivery.

Qualifications:

Required Education and Experience:

• Associates Degree or Culinary Arts Certification
• 4 plus years of experience in food service management in healthcare or large retail operation (revenues of $1M + annually)
• Experience with cash retail operations.

Preferred Education and Experience:

• Bachelor’s Degree in Nutrition or Foodservice Management from an accredited University. Education may be credited for experience.
• Retail marketing experience.

Required Licensure/Certification/Specialized Training:

• ServSafe Certified

Preferred Licensure/Certification/Specialized Training:

• Certified Dietary Manager

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